Privacy Policy

Data Controller

Healthy feet at Home is committed to protecting your personal data and privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our services or visit our website.

1. What Personal Data We Collect

We may collect and process the following information:

Name

Address

Phone number

Email address

Health information (if relevant to providing foot care services)

Payment details (only as required to process payments)

Any other information you provide via forms, email, or during appointments

2. How We Use Your Data

We use your personal data to:

Arrange and manage appointments

Deliver foot health services

Maintain records for insurance or legal purposes

Respond to your enquiries

Send important updates regarding appointments or services

Comply with legal obligations

3. Lawful Basis for Processing

We process your personal data based on:

Consent – You have given clear permission for us to process your data for a specific purpose

Contract – Processing is necessary for the performance of a contract with you

Legal obligation – We may need to process your data to comply with the law

Legitimate interests – To manage and improve our services

4. Data Sharing

We do not sell or share your data with third parties for marketing. Your data may be shared with:

Our secure booking or payment providers (if applicable)

Regulatory bodies, insurers, or healthcare professionals where legally required

All third parties are required to handle your data in accordance with data protection laws.

5. Data Storage and Retention

Your data is securely stored. We retain your personal and health information only for as long as necessary to provide our services and to comply with legal or professional obligations (typically 7 years after your last treatment).

6. Your Rights

You have the right to:

Access your personal data

Request correction of incorrect or incomplete data

Request deletion of your data (where applicable)

Object to or restrict certain processing

Withdraw consent at any time (where processing is based on consent)

Lodge a complaint with the Information Commissioner’s Office (ICO)

7. Cookies and Website Use

Our website may use cookies to improve user experience. You can adjust your browser settings to refuse cookies if you prefer.

8. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

Contact Us

If you have any questions about this policy or how we handle your data, please contact:

Caroline Passey
Email: healthyfeethome@gmail.com
Phone: 07887 987269